Terms & Conditions

PRICES - Costs quoted on this site are maintained as up to date as possible. Errors and omissions excepted, in Pounds Sterling (£) and subject to carriage and 20% VAT.

EXCHANGE ITEMS - Exchange items are where we supply a part that we expect a core old unit back. Old serviceable units must be returned to us before replacements can be supplied.

TERMS - Cash with order please. Any credit or debit will be shown on the invoice. We do not hold credits but send refunds with the goods. Any balance due should be settled immediately the goods are received. We reserve the right to charge interest on outstanding accounts, at a rate in excess of current bank rates. Cheques and bank drafts should be made payable to "Vintage Supplies".

CREDIT CARDS - We accept Visa, Delta, Switch and Mastercard on mail order or telephone orders, subject to conditions.

GUARANTEE - We will replace or refund the full price paid for any parts, provided that they are returned to us immediately. We regret that we cannot extend this to cover rubbers, materials, etc. which have been cut off rolls, unless we have provided the wrong goods to your order, or they are in some way faulty. If you are in doubt, request samples, snippets prior to ordering. We endeavour to comply to the Trade Descriptions Act by giving accurate descriptions of the goods offered for sale. Should any customers feel that there are any misrepresentations, would they please advise us so that we may amend the description.

LIABILITY - We accept liability only for items which are proved faulty by reason of our negligence. Such liability is limited to the price paid for the item and does not include any consequential loss.

ORDERING - The use of original numbers does not indicate supply of original parts. We reserve the right to supply pattern/remanufactured parts as necessary. it is the purchaser's responsibility to ensure and check that parts supplied are suitable for the vehicle and use intended by them, and the supplier gives no warranty express or implied of suitability.

DELIVERY - We endeavour to supply all orders by return but, occasionally, some items will not be ex-stock and will be marked 'to follow' on the invoice and will be dispatched immediately new stock arrives.

FAULTY OR DAMAGED ITEMS - We must be notified on receipt of goods. If goods sent by carrier sign "damaged" if apparent. A claim submitted if goods are received and endorsed "not checked", "unexamined" or different words of the same effect on the Delivery Note are not adequate in case of claim.

RIGHT TO CANCEL - (Consumer Protection (Distance Selling) Directive 97/7/EC). The right to cancel allows you time to examine the goods. The cooling off period starts when the contract is concluded and ends 7 working days after the day the goods are received. The right to cancel does not apply to rubbers, materials which have been cut off rolls, number plates or any other item made to order.

When customers exercise the right to cancel they are under a duty to take reasonable care of the goods and to return them to us in the condition they were supplied. It shall be the responsibility of the customer to cover return postage costs. It is advised that returned items be sent via recorded mail as we cannot be responsible for lost items.

Order cancellations must be submitted to us in writing - email, fax or letter.

VAT - All dispatches to the UK are subject to VAT (currently 20%) on the prices shown; All EU orders will now be treated as any other international order and we will no longer charge VAT at the point of sale.


U.K. - We have a minimum postage/packing of £4.50 per order. We despatch the most economical method possible with the standard basic carrier charge of £9.00 per parcel for most of the UK. Items requiring extra packaging on wood or in tubes are charged extra. The Highlands, Islands and Northern Ireland are despatched by Parcelforce and subject to extra charges and their size restrictions.

OVERSEAS - We are restricted by postal services criteria for some despatches of goods over 1 metre long, depending on country. We despatch goods less than 2kg weight by small packet, larger consignments are sent by parcel mail or road carrier into Europe. Costs are dependant on weight of order, length of order and country of destination. Please specify whether you require air or sea despatch of packages/parcels. Other means of freight are available subject to negotiation.

Approximate Shipping Charges

Zone GlobalMail
Europe 3 to 6 days
ROW 6 to 12 days
DHL Express Economy Select
3 to 7 days*
DHL Express Worldwide
1 to 5 days*
< 0.5kg < 2kg < 10kg < 2kg < 5kg < 10kg
*Remote locations are specific to each country and postcode and are determined by DHL. Transit time will typically be longer than indicated and rates will attract a £17.50 surcharge.
EU Zone 1 8.90 12.60 20.45 23.20 28.30 36.60
EU Zone 2 9.50 13.90 25.25 26.50 33.75 45.40
USA & Canada 14.50 N/A N/A 22.50 29.00 39.00
Australia & NZ 13.60 25.00 N/A 28.50 35.00 46.00
South Africa, India, Russia & Far East 12.70 24.70 N/A 29.95 37.95 52.15
Rest of World 12.70 24.70 N/A 36.45 48.50 68.55


LETTER REPLIES - We will enter into correspondence with people concerning details of parts and those not yet listed, and also send samples of fabrics, etc. for your inspection but please enclose a S.A.E. or International Reply Coupon/s.